Online Reputation Management
Just as in the real world, the reputation of a business in the digital world is one of the keys to the success or failure of a person or company. When there is negative discussion about a business online, no amount of marketing can make up for the wariness and unease that people have about patronizing that business.
Negative comments can come from anywhere, and they must be dealt with swiftly in order to avoid lingering for months or years in the search engine results, tainting the reputation of your business. There is very little that can be done to repair a severely damaged online reputation, so it is best to put a stop to any issues before they become larger problems.
Ralecon offers comprehensive online reputation management (ORM) services and techniques that will ensure your business maintains its superb image in the eye of internet users.
We monitor all of the channels in which people are talking about your business, such as social media networks, business review sites, blogs, forums, and articles. When a negative comment is found, we offer a list of possible proactive responses that will help to mitigate any damage that the comment may cause, and often times a quick and correct response can lead to the removal of the negative comment.
On the opposite end of the spectrum, Ralecon also works to promote positive discussion about your business in the online community. This includes active engagement with customers online, as well as encouraging satisfied customers to post their positive feelings about your company as a way to protect against future negative comments. Additionally, if you have an extremely positive brand image online, your business will appear higher in the results of many business search and review websites, which leads potential clients to trust your business, and can translate into a large increase in business and revenue.
OUR HAPPY CLIENTS
HEAR FROM OUR SATISFIED CUSTOMERS
KAZI MANZUR AHMED
COO, Okapia Mobiles
“We are extremely happy with how Ralecon helped us in increasing our digital presence. Their team is dedicated and worked in tandem with ours to understand our requirements and our target audience. Great job all together!"
Marketing Director, UK B-School
"If I have to say about Ralecon’s services in just three words "Worth Every Penny". What makes Ralecon so special is the way they understand your business and requirements. Ralecon delivered what they promised which significantly improved our business."
CEO, an EdTech company
“Ralecon helped us with lead generation and branding online. We had an increase of about 50% in the conversion rates from potential leads to customers within just 3 months. The company’s innovative ideas and quality work has helped us improve our customer base and reach out to our target audience effectively. Quality work @ Competitive rates!"